fbpx

Help + FAQ

Home / Help + FAQ
Help + FAQ2018-04-27T14:00:12-04:00
Are the Meals certified dairy-free or gluten-free?2018-04-27T11:55:08-04:00

While we provide gluten- and dairy-free options, not all of our meals are certified. To know which Meals don’t have gluten or dairy, just look for either one of these symbols:

Gluten Free Meals | Mind Over Matter Meal Prep Dairy Free Meals | Mind Over Matter Meal Prep

How do I order?2018-04-27T11:47:41-04:00

Ordering is as easy as 1-2-3! Just click on anywhere that says “Our Meals” or “Order Now” and select your box quantity. Then, fill your box with the combination of meals you’d like and click “Add to Cart”. From here, you can choose to pick some add-on snacks and checkout or add more boxes for friends and family.

This would make a great gift! Can I order Gift Cards?2018-05-22T10:08:29-04:00

Of course you can – we have gift card options for any budget! Click here to check them out.

Can I order from my phone?2018-04-27T11:52:36-04:00

Of course! Our website is designed to work on computers, tablets, and phones of all sizes and models.

I’m allergic to some foods. Can I custom order a meal?2018-05-17T13:50:44-04:00

We have different options each week. If you have questions or concerns please give us a call at (813) 625-1588 or send us an email: emailus@mindovermattermeals.com

Are the Meals vegan, paleo, etc?2018-05-17T13:50:53-04:00

We offer a variety of meals will can fit into these meal plans. We have vegetarian, gluten free, dairy free, and low-carb meals.

Are the Meals safe to eat if I’m pregnant or nursing?2018-04-27T14:52:06-04:00

We strive to bring only the best ingredients to our meals, but we recommend consulting with your doctor or midwife for any dietary changes during pregnancy or nursing.

Why is the delivery option not showing up?2019-01-12T18:56:56-04:00

The delivery option only shows up if your zip code has been added to our list. If you would like to add your zip code, contact us and we will do our best to add it.

How long does the food stay fresh for?2019-01-12T18:57:54-04:00

There is a use or freeze by date labeled on the container for 7 days.

How do I heat the meals?2019-01-12T18:58:57-04:00

Very Simple! Just vent the lid for 30 second intervals for 2 minutes or so. We recommend putting the French toast, and quesadillas in the toaster, or on a pan in the oven at 350 degrees until crispy. You can also put many of the meals in the oven or skillet if preferred.

What are M.O.M points?2019-01-12T19:09:04-04:00

M.O.M points are about our program rewarding our loyal customers. Find out more about our rewards program.

When is food delivered to my house, and do I need to be home?2019-01-12T19:09:42-04:00

Our estimated day of delivery is on Sundays. We will contact you beforehand on estimated time of arrival. You do not have to be home for delivery. In additional comments just say if you have a cooler bag you can leave out, or if you would like to purchase one from us.

Are pickup locations open to the public?2019-06-08T23:06:28-04:00

Yes, all pickup locations are available to the public. We also have an employee at locations for certain times to answer any question you may have.

When will my meals be ready for free pickup?2019-06-09T12:00:12-04:00

Meals can be picked up on Mondays at your chosen location. Times available to pickup your meals vary depending on location. These can be found on the pickup location tab, and when selecting your pickup location. Pickup at our commercial kitchen is on Sundays from 10:30am-2:30pm and on Monday from 10am to 2:30pm.

Do you offer subscriptions?2019-06-18T13:32:02-04:00

We do not offer subscriptions. Our menu changes every week so you never get bored. You’re able to choose the meals you crave each week!